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NM Quarantine Response Hotline for Students

Updated: Mar 30, 2022

Quarantine Response Hotline

We know quarantine brings a myriad of challenges. As your student begins their quarantine period, we want to provide as much support as possible.

Your student now has access to a Quarantine Response Hotline through ENGAGE New Mexico. This service helps students who are missing in-person school due to the COVID-19 pandemic and provides them with technical support and homework help during their time away from school — when they need it, as often as they need it.

How does it work?

Simply call 800.805.1192 (7:00 a.m. - 8:00 p.m., Monday - Friday) to get connected to an Academic Success Coach. If you need more in-depth assistance, they will provide a video chat link.

Who is it for?

This new ENGAGE New Mexico service is for students who have been exposed to COVID-19 and are at home under quarantine and students who have tested positive for the virus and are at home isolating.

What is the cost?

As part of ENGAGE New Mexico, the Quarantine Response Hotline is completely free!

For more information about ENGAGE New Mexico, visit

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